A: Irrigation heads are designed to be concealed when not in use. If heads are old, worn out, etc. They may not entirely conceal themselves after operation. Depending on the cutting height of the mower they may be damaged while mowing. Damage may occur when tires run over heads, or come in contact with mower blades, or trimming/edging equipment. Please contact our irrigation team to repair any problematic irrigation heads.

A: Unfortunately, conditions are not always perfect for your scheduled mow date. We ask home owners to monitor their lawns and not just irrigate every day. It goes hand in hand. We depend on the customer to adjust accordingly as the customer depends on designscapes to provide service each week. Please consider we are professionals with many hours of experience and professional equipment. Do we make mistakes? YES. Will we fix them? you can guarantee a YES to that as well. Please contact our office to repair any problems.

A: Bagging is typically a benefit to the maintenance company providing service. As this relieves some of the time needed to blow off hard surfaces after service. For the customer it lessens the THATCH that occurs in a lawn each season. Another benefit if the lawn has disease (fungus) this will allow it to recuperate faster than putting the affected clippings back onto the lawn.

A: Yes, please consider the additional expense required in order to bag your lawn (Time, Travel to disposal site, and disposal fees.)

A: Yes, think of it as insurance for both parties. This way expectations, scope of work and payment terms are described and agreed upon by both parties.

A: Our billing cycle varies based on the type of client and services provided as noted below.

A: Yes, a service charge of three percent (3%) per month, thirty-six percent (36%) per annum, or thirty-five dollars ($35.00) per month whichever is greater will be applied to all past due balances.